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Terms and Conditions

These Terms and Conditions govern your use of JBC LOGISTICS services and website.

Last Updated: October 15, 2025

Welcome to JBC LOGISTICS. These Terms and Conditions ("Terms") govern your use of our logistics services, website, and any related services provided by JBC LOGISTICS. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Acceptance of Terms

By using our services or accessing our website, you confirm that you:

  • Have read and understood these Terms
  • Agree to be bound by these Terms and our Privacy Policy
  • Are at least 18 years of age or have legal authorization to use our services

Services Provided

JBC LOGISTICS provides logistics and transportation services, including but not limited to:

  • Freight forwarding and cargo transportation
  • Warehousing and storage solutions
  • Customs clearance and documentation
  • Supply chain management

All services are subject to availability and may require additional agreements.

User Obligations

When using our services, you agree to:

  • Provide accurate and complete information for shipments and payments
  • Comply with all applicable laws and regulations
  • Not use our services for illegal or unauthorized purposes
  • Ensure all shipments comply with customs and safety regulations

Payment Terms

All payments for services must be made in accordance with the following:

  • Payment is due as per the agreed terms in your service contract
  • Late payments may incur additional fees or interest
  • All fees are exclusive of applicable taxes and duties
  • Refunds are subject to our refund policy and service agreements

Liability and Insurance

JBC LOGISTICS is not liable for:

  • Loss or damage due to improper packaging by the client
  • Delays caused by unforeseen circumstances (e.g., natural disasters, customs delays)
  • Indirect or consequential losses

We offer insurance options for shipments. Please contact us for details.

Termination of Services

We reserve the right to terminate or suspend services if:

  • You breach these Terms or any service agreement
  • You fail to make payments as agreed
  • Your actions pose a risk to our operations or safety

You may terminate services by providing written notice as per your service agreement.

Governing Law

These Terms are governed by and construed in accordance with the laws of Ghana. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in Ghana.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. We will notify you of any material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last Updated" date at the top of this page
  • Sending you an email notification (for significant changes)

Contact Us

If you have any questions or concerns about these Terms or our services, please contact us:

Email:[email protected]

📞Phone (Ghana):+233 545 061 122

📞Phone (UAE):+971 52 442 4003

📍Address (Ghana): Spintex - Batsoona, Tema, Ghana

Committed to Fair Service

We strive to provide transparent and reliable logistics services. If you have any questions about our Terms and Conditions, please reach out to our team.

Contact Our Support Team